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There are two ways to place a pickup order with Fresh Thyme:

1. Using our Website: Sign in or create your Fresh Thyme loyalty account. Select your preferred store and begin adding items to your cart.
2. Using our Mobile App: Download our mobile app on the App Store or Google Play. Sign in or create your Fresh Thyme loyalty account. Select your preferred store and begin adding items to your cart.

If you spend over $35, we charge a pickup fee of $1.95. For orders under $35, the pickup fee is $4.95.

Yes! All pickup orders placed on freshthyme.com have the same prices as in-store, including MyThyme coupons and sale prices.

Not at this time. CBD products can only be purchased in-store.

Not through pick-up at this time. Alcohol products can only be purchased in-store or through a delivery service provider like DoorDash, Instacart, or UberEats.

We do not accept paper coupons with your pickup order. However, if you purchased the order through Fresh Thyme's pickup, if you are a MyThyme member, then any Mythyme coupon that you clipped will be automatically discounted at time of payment.

Fresh Thyme Team Members do not accept tips. Customers' return business and good word of mouth is appreciated!

You can pick up your order within the selected time frame. If you are going to arrive late or need to change your order, please contact the store directly. If the store has not heard from the customer by the end of the day, the order will be cancelled. Payment is not processed for cancelled orders.

Currently, pick-up times can be scheduled as far out as two weeks in advance.

If the timeslot you desire is not available, this means that store already has the maximum amount of pickup orders during that timeframe. Please choose the next available timeslot.

Temperature-controlled products are placed in temperature-controlled storage.

You can make changes to your order online anytime before a team member begins picking it.

To place a delivery order visit our third-party delivery partners: DoorDash, Instacart, or Uber Eats.

At this time, MyThyme coupons and deals do not apply to purchases made through third-party delivery partners.